How can we help?
Frequently asked questions
Why choose Natures Meadow treats?
At Natures Meadow, we focus on natural, nutritious, and tasty treats that support your pet’s wellbeing.
Are your treats healthy for pets?
Yes, when fed in moderation, our treats can be a healthy and enjoyable addition to your pet’s diet.
How often can I give treats to my pet?
Treats should be given in moderation to your pet, alongside a balanced diet of hay and regular feed.
Can pets with sensitive stomachs eat these treats?
We recommend introducing treats gradually and checking ingredients if your pet has sensitivities.
How long will it take for my order to arrive?
Orders received before 12PM will be processed and despatched the same day Mon - Fri
Orders received after 12pm on Fridays and over the weekend will be despatched on Mondays.
We aim to deliver all products within 1-2 business days, depending on your location.
Can I change or cancel my order?
Yes, you may be able to change or cancel your order, if your items have not yet been dispatched
Once your order has been shipped, it can no longer be changed or cancelled.
What should I do if my product arrives damaged?
If for any reason your item arrives damaged or defective, please email info@naturesmeadow.co.uk and we will be happy to help.
Please do not send order queries to our social chats as these can get lost and may end up with a delayed solution.
How much does shipping cost?
Shipping is calculated at checkout.
You will always know the shipping price before you purchase.
Didn't find the answer you were looking for?
Please contact us and we will be happy to answer any other questions you have.